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News Releases

5/15/2020

Administrative Board Elections Notice of Nominations | Deadline June 9th, 2020

NTFD Water Department Annual Meeting | June 16th, 2020 | Proposed Budget

Zoom Connection Details for Annual Meeting

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Meeting ID: 984 0978 1873
Password: 267227
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4/8/2020

Update of Office Hours and Board Meeting Schedule due to the Coronavirus (COVID-19)

The NTFD office will remain closed to the public until further notice. Payments may be made through the payment slot, by mail, or online at www.northtivertonwater.org.

NTFD will continue to be available for emergency calls. Our new, reduced hours are 8:30am to 2:30pm, Monday thru Friday. Calls made after hours are forwarded to our answering service. Non-emergency calls can be recorded and emergency calls are forwarded to on-call personnel.

Service appointments remain limited to emergency situations only.

Governor Raimondo has suspended the open meetings act. As such, our April Board meeting has been canceled to help prevent the spread of the virus. The May meeting and our Annual Meeting in June are still being discussed. Continue to check our website for more details as they become available.

NTFD continues to take the necessary steps to keep our workforce healthy and able to provide the safe drinking water you depend on. We appreciate your understanding and patience during this difficult time.


March 25, 2020

Message to our customers regarding the Coronavirus (COVID-19)

Our job at North Tiverton Fire District (NTFD) is to protect the public health through the continued supply of safe, high quality drinking water. NTFD continues to monitor updates as provided by Governor Raimondo, Rhode Island Department of Health (RIDOH), and the Center for Disease Control (CDC). We are following guidelines of both the RIDOH and CDC to ensure the well-being of our employees and provide adequate staffing to maintain critical services. The health and safety of our customers and employees is our top priority.

As a result, this office will be closed to the public until further notice. Payments may be made through the payment slot, by mail, or online at www.northtivertonwater.org. NTFD offices will remain open for emergency calls.

Service appointments will be limited to emergency situations only.

NTFD will be taking precautionary measures to reduce exposure and lessen the impact of COVID-19 on our customers and employees while responding to water emergencies. Some precautions include, frequent handwashing and/or use of hand sanitizer, avoid touching of the mouth, nose and eyes, social distancing, using appropriate PPE when responding to a residence, and staying home if they are sick.

If you experience a water emergency within your home, you will be asked the following questions prior to an employee being dispatched to assist:

  • Have you or anyone in your household travelled in the last 14 days?
  • Have you or anyone in your household had contact with someone confirmed with COVID-19 in the last 14 days?
  • Have you or anyone in your household experienced a fever greater than 100 degrees, difficulty breathing or cough in the last 14 days?
  • Are you or anyone in your household currently under self-quarantine for symptoms associated with COVID-19?
  • Have you or anyone in your household been in contact with anyone who is currently under self-quarantine for symptoms associated with COVID-19 in the last 14 days?

If the answer is yes to any of the above questions our staff will work with you to determine the best course of action to our response.

While NTFD depends on your timely payment to operate the system, also know, we’re here to help. We are committed to providing support to our customers in the face of disaster. If you or a family member have been affected by COVID-19 and are unable to pay your bill on time, please contact our office at 401-624-8432. Monday through Friday, 8:45am to 4:15pm. Because disinfection and sanitation are critical to combat the spread of the virus, we have suspended water disconnections at this time. We will continue to evaluate this as more information becomes available.

We want to assure you that your water is safe to drink. The United States has strong regulations governing public water. Our water is filtered and treated with chlorine that effectively inactivates viruses and kills pathogens throughout the system. For more information, please visit: https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater#tapwater

NTFD will take appropriate steps to keep our workforce healthy and able to provide the safe drinking water you depend on. Together, we can help minimize the impacts and extent of the COVID-19 outbreak. We appreciate your understanding and patience during this difficult time.


March 16, 2020

This office will be closed to the public until further notice. Payments can be made through the payment slot, through the mail or online at www.northtivertonwater.org. During this time, North Tiverton Fire District will not be turning off water due to nonpayment. Please contact our office if you are having any financial hardships during this COVID-19 time frame.

Service appointments will be limited to emergency situations only.

Should you have any questions, the office will be available to answer Monday through Friday, 8:45am to 4:15pm at 401-624-8432.

Thank you for your understanding,

North Tiverton Fire District